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Direct Routing Options for Microsoft Teams


Digicel Business and Microsoft Teams Direct Routing bring you an enterprise-grade voice service that allows users to make calls directly from Teams. It is a flexible bundled solution of could-based software and services that extends connectivity for Microsoft Teams beyond your network and allows for integrations with other telephone services.

Connect now with Digicel’s Direct Routing for Teams:

- Make and receive Public Switched Telephone Network (PSTN) phone calls directly from Teams app.

- Seamlessly integrate Microsoft collaboration features with Digicel’s Session Initiation Protocol (SIP) Trunking network.

- Available as a service or on premise options available

How does Direct Routing for Microsoft Teams work?


We integrate your existing Microsoft 365 environment and the Public Switched Telephone Network (PSTN) facilitating external calling across all your Teams-enabled devices.

With our Direct Routing services, you can bring together your fixed and IP telephony to meet all your internal and external communication needs.

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